Frequently Asked Questions

Everything you need to know about your beauty journey with Divi.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, minus shipping costs, within 30 days of delivery.

Are Divi products safe for sensitive skin?

Yes, all our formulas are dermatologist-tested and designed to be gentle yet effective. We recommend performing a patch test on a small area before full application.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping zones to more countries in the near future.

Are your products cruelty-free?

Absolutely. Divi is committed to ethical beauty; we never test our products or ingredients on animals at any stage of production.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.